Here's the fine print:

• A retainer is a commitment of up to 5 hours of work per month at a discounted rate.
• Retainer fees are due on the first of the month via check or Paypal (a convenience fee applies).
• Retainer agreements end after 4 months and can be renegotiated.
• Additional work needed beyond the pre-paid hours will be billed at our regular fees.
• Retainer clients will receive a statement at the end of the service period.
• A $25 statement fee will be applied for additional invoices requested by client.
• Special expenses such as font purchase or printing are additional and are billed separately.
• Unused pre-paid hours are forfeited.
• Retainer payments do not accrue (roll over) from month to month.
• By arrangement, subscription services can used to pay arrears
• Work will be planned at the beginning of each month and scheduled in time to accommodate due dates.
• Last-minute assignments are not guaranteed.
• Communication is required during the last week of each month to determine projects for each month.
• In case of emergency, you can use the unsubscribe button below! We do ask for a 30-day notice if possible.