- A retainer is a commitment of up to 5 hours of work per month at a discounted rate.
- Retainer fees are due on the first of the month via check or Paypal (a convenience fee applies).
- Retainer agreements end after 4 months and can be renegotiated.
- Additional work needed beyond the pre-paid hours will be
billed at our regular fees.
- Retainer clients will receive a statement at the end of the service period.
- A $25 statement fee will be applied for additional invoices requested by client.
- Special expenses such as font purchase or printing are additional and are billed separately.
- Unused pre-paid hours are forfeited.
- Retainer payments do not accrue (roll over) from month to month.
- By arrangement, subscription services can used to pay arrears
- Work will be planned at the beginning of each month and scheduled in time to accommodate due dates.
- Last-minute assignments are not guaranteed.
- Communication is required during the last week of each month to determine projects for each month.
- In case of emergency, you can use the unsubscribe button below! We do ask for a 30-day notice if possible.
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